How it Works:

For more information on agent banking please write to cfcuganda@ubagroup.com or call +256 417715100/104/121.



UBA Connect is a feature of UBA accounts which allows customers make withdrawals, deposits and transfers from their accounts at any UBA location across Africa.

No, UBA Connect is a feature of your existing UBA account. As long as you have a UBA account, you can access the service across 20 African countries. 

  • This service is now available in the under-listed countries where we have presence:
  • Benin
  • Burkina Faso
  • Cameroun
  • Chad
  • Congo
  • Congo DRC
  • Zambia
  • Gabon
  • Cote d’Ivoire
  • Guinea
  • Kenya
  • Liberia
  • Mali
  • Nigeria
  • Senegal
  • Sierra Leone
  • Tanzania
  • Uganda
  • Ghana

The service is available to all types of UBA accounts

  • International Passport with a valid visa or immigration stamp for ECOWAS member countries is mandatory
  • Completed UBA Connect form

Transactions would be conducted in the Local currency of any country a customer is in. However, customers who want to make foreign currency withdrawals, can only do so if they have corresponding domiciliary accounts.

Transaction fees are competitive and will be reflective of the market realities across all processing countries.

Transaction limits vary and are in line with regulatory provisions in any country

No, UBA Connect can only be accessed in a country other than your home country. For example, a Ghanaian can use UBA Connect in Liberia, Kenya or any other country apart from Ghana

Simply walk into any UBA location within outside of your home country and fill out a withdrawal or deposit form