We go to great lengths to source, attract, recruit, develop and retain the best talent wherever they maybe.

We keep a healthy balance between our work and personal lives.

We are an equal opportunity employer that does not discriminate on the basis of any protected trait such as sex, race, ethnicity, disability, marital status etc

Our Philosophy

At UBA, we strongly believe that our people are critical to our success in building a sustainable and dominant business in the countries we operate in, across Africa and beyond. We go to great lengths to source, attract, recruit, develop and retain the best talent, wherever they may be in the world. To this end, we are always striving to:

– Provide a non-threatening environment that encourages and rewards role-model performance.

– Help our work-force maintain a healthy balance between work and their personal lives.

– Provide competitive compensation and benefits that rank amongst the top-tier competitors in each of the countries we operate in.

– Ensure adequate avenues for career growth and exploration – whether functional or across country lines.

– Develop a culturally diverse pool of talented professionals, with the skills and mindset to deliver excellent results, in different markets and cultures, across the African continent and beyond.

To apply for any vacancies, please forward your application with a detailed CV including present position, current pay and benefits, copies of relevant professional/academic certificates, day-time telephone contact to:


To drive the adoption and implementation of the banks’ CX strategy/initiative within the country of supervision, which is both locally owned and led, but centered on the delivery of the group’s customer experience vision, having a robust accountability framework. This role is accountable for pulling together and reporting on all CX projects and driving continuous improvement of all initiatives that impact on Customer Experience in the
country of supervision

Deadline 12th June 2024


To deliver exceptional business/Branch performance through excellent customer service, sales and transactional processing by establishing and maintaining positive customer relationships and monitoring the progress of new and existing products; as well as providing operational management support on a day-to-day basis.

Deadline 12th June 2024

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