The Point of Sale terminal is a portable device that facilitates payments for goods and services at merchant locations using payment cards issued by all banks on the network.

Point of Sale Terminal

POS terminals play a key role in the actualization of the cashless banking objectives as they become a more popular means of receiving payments and transacting business.


  • Payments for purchase
  • Balance enquiry
  • Accepts all Cards (Visa, MasterCard)
  • Other Value Added Services (Bill Payments, Airtime vending)
  • Merchant has access to view transactions online real time.


  • Increased Sales: Buyers spend more with cards
  • Customer Satisfaction: Cardholders will flexibility make payment
  • Speed of Checkout: No more queues, no more counting of bills giving change or waiting to write cheques
  • Safety: With less cash, you are less vulnerable to theft and pilfering
  • Earn revenue on ‘Cash-back’ transactions: Buy goods, buy cash

Who are the target merchants?

  • Any established businesses or stores where there is trade of goods and service.
  • The merchants must have a permanent address of business, complete a KYC form and have an account for direct deposit by the assigned PoS.
  • Merchants could be one man business such as traders, stores, SME, retail chain of stores, distribution chain large corporates.

Target industries

  • Traders/stores: Supermarkets, Pharmacies, Computer/IT & Allied, Electronics, etc.
  • Services: Courier companies, hospitals, dry-cleaning, organized transportation, restaurants, fast-food outlets, beauty shops, Hotels, Airlines, Stores at Airports, Travel Agency, Car Rental, etc.
  • Petroleum: Filling stations, Oil Marketers, Diesel delivery services, Gas refill stations, etc.
  • Wholesale: GSM dealers and shops, organized car dealers and repair outlets, FMCG distribution chain, etc.
  • Institutions: Embassies, Churches, Mosques, Schools, professional organization, etc.

What is the minimum size of merchant business to qualify for POS?

POS equipment is expensive. Therefore, we target merchants that do a minimum of UGX 1,000,000 turnover per month, or UGX 35,000 per day. The business should also have controlled access to the POS terminals.

Can a merchant have multiple POS machines?

Yes, a merchant with large area coverage or many cashier outlets with high turnover that is in multiples of UGX 1,000,000 can have multiple PoS Machine.

Now I have a merchant, what do I do next?

  • After you identify a merchant, print enrollment form from the intranet here
  • Have the principal decision maker complete the PoS request form/mandate
  • Scan the mandate, and deliver the form to the nearest business office
  • Go to e-Banking Helpdesk and log in
  • Select New Log, and select e-Banking option
  • On Request Type: Select Request
  • Class: select PoS
  • Title: select PoS – TAMS (PoS Multicards Acceptance) Request
  • After completing the information on the Request page, click CONTINUE
  • On the new screen that pops up, click Browse to attached the scanned mandate and submit
  • An Issue number similar to IT201206283615 will be assigned for future tracking, and you will receive the Issue number in a confirmation e-mail
  • e-Banking Support will contact you for the deployment date
  • TAT for Kampala is 3 working days, and outside of Kampala, it is 5-7 working days
If you need assistance or have questions, we are always here to help.